Refund & Exchange Policy

GENERAL STORE POLICY

• No refunds on purchases. We will offer store credits within 14 days of receiving the purchase.
• No cancellations on already placed orders.
• No switching/swapping items on already placed orders, that applies to orders that have not been shipped.
• Please enter your shipping address and email correctly during the checkout. 

CLOTHING EXCHANGES

• Items may be exchanged for a store credit to use towards a future purchase. Exchanges must be authorized, via email, within 3 calendar days from the date of delivery of the order. 
• Returns for exchanges are accepted with our authorization only. Items sent without authorization will be refused.
• For the safety of your return, please initiate an exchange with us before sending anything back. 
• If you find any damages to any items received, please notify us within 3 days of the delivery date for a return authorization. No resolution will be offered for any issues that you locate outside of that period.   
• Please include your order number in your email correspondence.
• We will contact you back to move forward with an exchange. If a return tracking number is not provided to us within 48 hours of our confirmation of your intent to send items back for an exchange, the exchange will not be honored. We will make necessary time adjustments for weekends and holidays.
• Exchanges will not be considered on any items that are received back to us with any stains or damage.
• An additional shipping charge will apply on clothing exchanges for the exchanged item to be sent to you, which will be sent to you via invoice.
• If you would like to exchange a clothing item, within 3 calendar days of the date of delivery, the exchanged item will depend on availability.
• Exchanges must be initiated via email. Items with tags and/or labels removed will not be eligible for exchange.
• We ask that you try items on before removing any labels.